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17. Frequently Asked Questions (FAQ)
17.FrequentlyAskedQuestions(FAQ)
ThissectionprovidestheanswerstofrequentlyaskedquestionsaboutsPSV.
Q A
Howtoconfigurethe
settings in sPSV when a user
hasbeenaddedtoanActive
Directoryusergroup?
Follow the steps below.
(1) AddUserAtoUserGroupAinActiveDirectory.
(2) UpdateActiveDirectoryinsPSV.
P.47
Howtoconfigurethe
settings in sPSV when a user
hasbeenremovedfroman
ActiveDirectoryusergroup?
Follow the steps below.
(1) DeleteUserAfromUserGroupAinActiveDirectory.
(2) UpdateActiveDirectoryinsPSV.
P.47
Howtoconfigurethe
settings in sPSV when a user
hasbeenmovedfromone
ActiveDirectoryusergroup
toanother?
Follow the steps below.
(1) MoveUserAfromGroupAtoGroupBinActive
Directory.
(2) UpdateActiveDirectoryinsPSV.
P.47
Ausercannotprinteven
though the usage limit for
thedevicelimithasnotbeen
exceeded.
Ifavailableusageissetforausergroupand[Includeinthe
totalusageoftheassignedusergroup.]ischeckedin[User
Settings]>[AvailableUsage]fortheusersinthegroup,
themembersofthegroupcannolongerprintoncetheir
totalusageexceedsthelimitforthegroup.
Example1:If100printedsheetsaresetastheavailable
usageforUserGroupA
•IfUserAprints40sheetsandUserBprints
60sheets,allmembersinUserGroupAcan
no longer print.
Example2:If100printedsheetsaresetastheavailable
usageforUserGroupAandusersinthegroup
printonmultipledevices
•IfUserAprints40sheetsonDeviceA,UserB
prints50sheetsonDeviceBandUserCprints
10sheetsonDeviceC,allmembersinUser
GroupAcannolongerprint.
Toprintagain,see“SettingtheAvailableUsage”(P.170)
andchangethemaximumavailableusage.
Canauserprintevenifthe
user group they belong to
hasreacheditsmaximum
availabledeviceusage?
IfUserAbelongstomultipleusergroups,theiravailable
usageisjudgedaccordingtothemaximumforthegroup
forwhichthehighestpriorityisset.
Example:IfUserGroupBhasahigherprioritythanUser
GroupA
•IfUserAbelongstobothgroups,UserAcan
printuptothelimitforUserGroupB.
Tochangethemaximumavailableusage,see“Changing
FeeChargeDefinitions”(P.177).
Tochangetheprioritylevels,see“ChangingthePriority
LevelofUserGroup”(P.171).
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