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16. Troubleshooting
Item Details
Whenattemptingto
deletethedevice,the
“Performafteracquisition
ofthelogiscomplete”
message is displayed.
Adevicecannotbedeletedwhilethejoblogisbeingacquired.For
details,see“DeletingRegisteredDevices”(P.218).
[AcquiredbyOther
Servers]isdisplayed
in[JobLogAcquisition
State]ofthe[Device
List].
Eitherthejoblogissettobeacquiredbyadifferentserver,or
thedeviceflashmemorywasinitialized.Selectthedevicein
[DetailsScreen]>[Manage]>[DeviceManagementSettings]>
[DeviceSettings],andthenuncheckandrecheck[RecordJobLog
toDevice].Whenthedeviceissettoacquirethejoblogfroma
differentserver,see“ToChangeDeviceManagementtoaDifferent
Computer” (P. 222).
Cannot perform menu
printing or demo printing
fromthecontrolpanelof
thedevice.
-Checkwhetherlocalprintissettoprintingprohibitedorcolor
printing prohibited.
-Checktheavailableusageandvalidperiodtoensurethatthe
localprintavailableusageisnotexceeded.
Cannotinitializetheflash
memoryfromthedevice
controlpanel.Also,the
harddiskorSDmemory
cardcannotbeinitialized
fordevicesequippedwith
an internal hard disk or
SDmemorycard.
Inthisstate,theflashmemory,built-inharddiskandSDmemory
cardcannotbeinitialized.Deletethedeviceaccordingto“Deleting
RegisteredDevices”(P.218),andinitializetheflashmemory,
built-inharddiskorSDmemorycard.Afterinitializing,selectthe
[Printer]menu>[AddaPrinter],andfollowthestepstore-addthe
device.
CannotaccesssPSVfrom
the web browser.
-ChecktheaddresswheresPSVisinstalled.
-CheckthatOKIsPSVServicehasstarted.
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